Privacy Policy

At Skinportant Limited, we prioritize your privacy. Any personal information you provide will be handled in compliance with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003. We will never share your data with third parties, except where it is necessary for service administration or required by law.

Introduction

This Privacy Notice outlines how we collect, use, and protect your personal information when you engage with our services or visit our website. It applies to clients, potential clients, and website visitors.

Important Information

Data Controller: Skinportant Limited (“we”, “us”, “our”)
Contact Details:

  • DPO: Peter Nemeth
  • Email: info@skinportant.co.uk
  • Address: 68 Castle Road, Southsea, PO5 3AZ
    If you have concerns, you may also contact the UK’s Information Commissioner’s Office (ICO) via www.ico.org.uk.

Please notify us promptly if your personal information changes so we can keep our records up to date.

Data We Collect

We collect various categories of personal data to deliver our services, including:

  • Identity Data: Name, date of birth, gender, marital status, NHS number, etc.
  • Contact Data: Billing address, home address, email, phone numbers.
  • Financial Data: Bank details, payment card information.
  • Transaction Data: Records of payments and services.
  • Technical Data: IP address, browser type, and other details on website usage.
  • Health Data: Relevant medical and treatment-related information, including photos.

We also collect aggregated, anonymized data (e.g., statistics) that does not reveal your identity unless linked to your personal information.

How We Collect Your Data

Your personal data is collected through:

  • Direct interactions, such as booking appointments, making inquiries, or filling out forms.
  • Online interactions, including creating accounts or subscribing to our services.
  • Cookies and tracking technologies on our website, used to enhance your experience and gather data on website usage.

How We Use Your Data

We use your personal data to:

  • Provide and manage services, including sending appointment reminders.
  • Process payments and manage billing.
  • Communicate with you about services or changes to policies.
  • Maintain health records necessary for delivering treatments.

Your health data is treated with heightened care, following strict legal and regulatory guidelines.

Marketing and Communications

We may send you marketing communications based on your preferences. You can update these preferences or opt-out at any time. We do not sell or share your data with third parties for marketing purposes. Any promotional messages about third-party products or services will be sent only with your explicit consent.

Data Sharing and Security

We may share your personal data with trusted third-party providers (e.g., IT services or legal advisors) to support business operations. All third parties are required to treat your data with the same level of security and privacy.

We take robust measures to safeguard your personal data from unauthorized access, loss, or misuse. If a data breach occurs, we will inform you and the relevant authorities as required by law.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or accounting obligations. You can request more information about our data retention policies by contacting us.

Your Legal Rights

You have the following rights under data protection laws concerning your personal data:

  • Access: Request a copy of the personal data we hold.
  • Correction: Ask us to correct any inaccurate data.
  • Erasure: Request the deletion of your data where no longer necessary.
  • Restriction: Ask us to suspend data processing in certain circumstances.
  • Objection: Object to data processing when you believe it impacts your rights.
  • Portability: Request the transfer of your data to another provider.
  • Withdraw Consent: You can withdraw your consent for data processing at any time.

If you wish to exercise any of these rights, please contact us via info@skinportant.co.uk. Note, some requests may be subject to specific legal exemptions.

Changes to This Policy

This policy was last updated in June 2024. Future updates will be posted on our website. For access to previous versions, please contact us.

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